FAQs

Artiez is a Dubai based online art gallery that strives to create an easy platform for both budding as well as renowned artists with an aim to introduce their artwork to the buyers across the globe.
First of all, buying paintings online is always convenient. You can explore as much as you want right from the comfort of your home. Secondly, you get to see varied collections of popular artists from various cultures, geographies and styles without any restrictions or limitations. Third, It gives you an opportunity to explore artworks from artists across the globe. All this makes it an incredible shopping experience.
Artiez is an online gallery of a wide variety of paintings for art lovers looking for original certified paintings of budding and reputed artists. You can buy paintings for your home or office in various styles like figurative, spiritual, abstract, animals, faces, landscape, cityscape, calligraphy and others. These handpicked artworks are made in wide variety of mediums like oil on canvas, mixed media on canvas, acrylic on canvas, water colour on paper, coffee on paper / canvas. You can choose from palettes and price range that suit’s your requirement.
Yes, Artiez art gallery undertakes commissioned paintings and artworks.  Just let us know what you are thinking and our art consultant will help bring your vision on canvas, painting exactly what you want.
No doubt, each medium has its own uniqueness and beauty. For example, oil painting on canvas showcases an in-depth beauty through its layering and texturing techniques whereas water color art is bright and vibrant. 

We at Artiez, recommend our buyers to buy paintings that appeal to them and connects with their heart and soul. Buy one that you would want to look at and admire for a long time. 
Yes, of course. Our website is designed in such a way that it makes it easier for our customers to buy paintings as per their specifications. Our multi-search option helps you explore our online art gallery on the basis of different artists, title, palette, style, medium and price
When you will click on the painting you like, you will see all the important information related to it on right hand side, which also covers the type / medium of that painting.
Well, paintings cannot be reserved as such but you can definitely add them to your wishlist if you plan to buy them soon. This can be done by clicking on the “add to wishlist” button next to the artwork you like. All such artworks will be saved for future viewing till they get sold off or when you actually choose to delete them.
For UAE orders – Yes, they are stretched / framed and ready to hang

For Worldwide shipping other than UAE - No, the paintings will be rolled and shipped to your address. You will have to get them framed at your end.
It is always helpful to review the artwork description before buying any painting from Artiez as any specifications will be clearly mentioned for the ease of the buyer like whether it is ready to hang product or not basis your location / address.
Most of the paintings and artworks showcased on Artiez Online Art Gallery come with authenticity certificates. Details on whether the painting of your choice is certified or not is given in description pof each artwork. Certificate of authenticity is signed by the artist.
Buying artworks online on Artiez is easy. Just click on the shop now and add to cart button. Give your shipping and billing address and place the order. Our extremely secured and reliable PayFort (an Amazon company) payment gateway allows you to pay using Visa and MasterCard credit/debit card in USD / AED. 

Further, artiez.me is a Trusted Site. We care for our patrons hence we have invested in additional security features as well. It has earned the McAfee SECURE certification, so can rest assured.
Yes, our services are available worldwide. You can buy paintings online from anywhere and delivery charges will be added to the actual cost if applicable.
Our paintings and artworks are shipped free in UAE. All selected items will be delivered within 5 days of purchase through FedEx. 

For worldwide shipping, USD 52 will be charged and the paintings will be rolled and shipped within 10 days.

NOTE: not all paintings and artwork are eligible for worldwide shipping. Please look at product description for details.
Return of painting(s) or product(s) will be accepted with-in 7 days of delivery, subject to the following conditions. 

1-The painting(s) or products delivered are damaged. 

2-The painting(s) or product(s) delivered are not as displayed on www.artiez.me.
 
3-The painting(s) or product(s) delivered are not as per specifications mentioned on www.artiez.me.

4-Free pick-up for return of painting(s) or product(s) will be arranged in such cases. 

5-Refunds will be processed as per the Refund Policy given below. 
1-Refunds will be processed by artiez.me with-in 72 hrs of accepting the request only through the Original Mode of Payment. 

2-Artiez will not be responsible for any delay caused by the originating bank in processing refund / credit
Artiez is as easy for the sellers as it is for buyers. If you are an artist creating artworks that we may like and believe our audience will also like, you can sell them on Artiez with these simple steps:

Step 1: Just fill out our simple form online with your basic details and bio-data

Step 2: Upload the picture of your paintings

Step 3: Our curators will evaluate your application and artwork and will let you know if we can make you the part of the Artiez family.

 You can even share the details of your artworks at art@artiez.me

Please note: We prefer to see the artwork(s) in person before displaying.

No, just make sure the photographs uploaded / shared are clear for our curators to evaluate.
The price is agreed mutually by the artist and gallery
Curators from our team will shortlist and get in touch with you to make you part of the Artiez Family.
There are various commercial models we work on. Our team will propose the best one to you once your paintings are shortlisted for display.
You can see your paintings / artworks in Gallery page.
We will notify you by phone / SMS / WhatsApp / Email.
The agreed amount on sale will be transferred to your bank account.


Our Philosophy

Create a simple and easy to access platform that brings artist’s closer to the buyers of their creations.